Digio may collect your Personal Information in one or more of the following ways directly from you. When you:

• Sign up on the site
• Contact us on our Website, via email, or phone.
• Interact with Digio’s social media pages

By signing up, contacting us through email or phone, or interacting with our social media pages, you hereby provide explicit consent for the collection, processing, and use of your information in accordance with our privacy policy.

Digio collects Personal Information for “business purposes” which refers to a business’s operational purposes, or other notified purposes, provided the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or another operational purpose that is compatible with the context in which the Personal Information was collected.

• To Provide Our Products and Services

Purpose of Processing

We may process your Personal Information in connection with the provision of Services. We may communicate with you about your account.

Legal Basis for Processing

Processing is based on our contractual obligations to, or in anticipation of possible future contractual obligations to you.

• To Improve Our Products and Services

Purpose of Processing

We may use your Personal Information to make our Website, products and services better. We may also use your Personal Information to customize your experience with us, including the use of our Website.

Legal Basis for Processing

Processing is based on our legitimate interest to better understand you to maintain and improve the accuracy of the information we store about you, and to better promote or optimize our Services. Without your Personal Information, your experience with our Website may not be optimized.

• To Respond to Your Requests or Questions

Purpose of Processing

We may process your Personal Information if you contact us with questions, concerns, requests to opt out of future communications or delete your Personal Information, feedback or to file a complaint.

Legal Basis for Processing

Processing is based on our legitimate interest to assist you with your requests or questions. Without your Personal Information, we may be unable to respond to your request or question.

Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We may share your Personal Information only with your consent to our customers in respect of whom you have chosen, or in respect of whom you have acted upon, to use the Services of Digio or to business partners and affiliates as described below:

• Agents

We may employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, the Company’s agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purpose.

• Business partners and customers

In some cases, we may enter into business partnership arrangements wherein we will share your Personal Information with such partner only to enable such partner to integrate its technology with the Company’s technology and render its own services bundled with our services. Unless you are previously notified, all business partners will treat your information in the same manner as the Company under this policy. However, the Company is not responsible for monitoring or enforcing each partner and/or customer’s handling of your Personal Information.

• Business Transfers

In some cases, we may choose to buy or sell assets. In these types of transactions, user/customer information is typically one of the business assets that is transferred. Moreover, if the Company, or substantially all of its assets were acquired, user/customer information would be one of the assets that is transferred or acquired by a Third party. You acknowledge that such transfers may occur and that any acquirer of the Company may continue to use your Personal Information as set forth in this policy.

• Protection of the Company and Others

We may release Personal Information when we believe in good faith that release is necessary to comply with any law or regulation; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of the Company, our employees, our customers, or others.

• Compliance with law enforcement and judicial authorities

We shall be bound to disclose Personal Information in response to a request/summons from a law enforcement authority; a court of law; or a quasi-judicial body.

You have the right to opt out of the sharing of your Personal Information by contacting us at support@digio.in and clearly stating the nature of your request.

You have the right to request confirmation from Digio regarding whether and to what extent Digio is processing your Personal Information, by contacting us at support@digio.in and clearly stating the nature of your request.

You may also have the right to request in writing:

• The categories of Personal Information we have collected about you.
• A list of the categories of Personal Information, such as name, address, and email address, that Digio has disclosed to third parties. The names and addresses of all such third parties.

You have the right to request modifications to or the deletion/erasure of your Personal Information by contacting us at support@digio.in and clearly stating the nature of your request.

If you believe Digio has violated your rights, we encourage you to contact us directly at nodal_officer@digio.in

You may also have a right to complain directly with the board if satisfied with the response provided by the Nodal Officer to your grievance or receive no response within 7 days.

You may have the right to nominate any other individual, who shall, in the event of death or incapacity, exercise your rights in accordance with the provisions of this Privacy Policy.

Digio understands the importance of keeping your personal information. While no security system or data storage or transmission over the Internet or otherwise is fully secure, Digio uses reasonable technical, organizational, and administrative measures to reduce the risk of unauthorized or unlawful access or processing, and against accidental loss, destruction, or damage to your information. We believe that these measures are reasonably adapted to the nature of the information in our custody. In addition to the security measures detailed above, Digio protects your Personal Information by taking measures:

• To protect the ongoing confidentiality, integrity, availability, and resilience of our processing systems and services.
• To restore the availability of and access to Personal Information in a timely manner in the event of a physical or technical incident.
• To regularly test, assess, and evaluate the effectiveness of our technical and organizational measures.

If you have questions or concerns about the security of your information, please contact us at support@digio.in

Digio’s Website may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because Digio respects your right to privacy, you can choose not to allow some types of cookies. Keep in mind that blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Personal Information collected on this website may be stored and processed in India or any other country in which the Company or its affiliates, subsidiaries, or agents maintain facilities, and by using this Site, you consent to any such transfer of information outside of your country.

Digio will retain your Personal Information as necessary to:

• Perform the activities described in this Policy.
• For as long as we have an ongoing relationship with you, to provide services to you, and comply with our legal, contractual, and regulatory requirements.
• Subject to certain exceptions, you also have the right to request the erasure of your Personal Information as explained above.

For individuals below the age of 18, as we do collect age information, it is assumed that they have obtained consent from a parent or legal guardian to use our services. Parents or guardians retain the right to opt for any of the rights outlined in this privacy policy on behalf of the minor by contacting support@digio.in at any time.